website privacy policy
I am committed to safeguarding the privacy of my website users and clients. This policy applies to anyone browsing my website or engaging with me for the services I provide. I use cookies on my website, your consent is required when you first visit and your continued use of the site.
Who I AM
My name is Lisa Ball and my website address is: https://wholemindshypnotherapy.co.uk.
Comments
When visitors leave comments on the site I collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. I use Google Analytics to monitor site use to enable me to create a better user experience.
CONTACT
I may process information you provide in any enquiry submitted to me regarding the provision of services. The enquiry data may be processed for the purposes of offering, marketing and selling services to you. The legal basis for this processing this data is to facilitate the provision of services to you. During our conversations I may make confidential notes about you and the treatment you are seeking. These notes are only available to myself and kept only for the provision of services to you.
TRANSACTIONS
I may process transaction information, including purchases of services, that you enter into with me. This data will include your contact details and transaction details. The legal basis for this is to provide appropriate services to you.
ALL DATA
I may process personal data identified in this policy, where necessary for the establishment, exercise or defence of legal claims. The legal basis for this processing is to protect my legal rights, your legal rights and the legal rights of others.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
I may disclose your personal data to professional advisers if it is necessary in order to obtain or maintain insurance coverage, manage risks, receive professional advice, or the establishment or defence of legal claims.
Personal data held in our website database or email will be stored on the servers of our hosting services providers.
I may disclose your personal data where necessary for compliance with a legal obligation or in order to protect your interests or the interests of another person.
Google Analytics data is available to Google, myself and website administrators.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
additional privacy notice for clients
For clients going on to engage in therapeutic treatment a detailed Privacy Policy will be presented on your first appointment and consent gained before gathering more detailed personal and/or sensitive information. This Privacy Policy provides further information on how client data is processed in line with GDPR legislation. This is available to all clients on request before booking an appointment if required.